In this age of digital distractions and social media time-sinks (or black holes, in my case) one of the tragic effects seems to be that volunteering is on the decline. Thinking about this as a community challenge, there lies responsibility in both the citizen to take interest and on organizations to embrace and encourage a vibrant volunteer community as a meaningful part of their operations. We should be more aware of these trends and do better to create volunteer opportunities that have impact and pays back with involvement that goes beyond providing free labor, but also deeper engagement with the community and appreciation for the subject matter.
Aside from the slight uptick during the Great Recession, it seems that the trend of declining volunteerism continues for the American population. It’s sad that the current rate is so low, that barely one in four people regularly participate in a volunteer activity. Part of this is our wealth-focused culture that perceives it as “unpaid labor”, or as tedious tasks not worthy of pay, or to be done in retirement looking for ‘something to do’. I got a few of these speaking with well-to-do friends living pseudo-competitive lives.
Volunteering is more than just free labor, it’s crucially valuable working philosophy that must be a part of any civic society, and is certainly fulfilling in its involvement with people and subject. When you are working for a cause dear to you and that cause doesn’t involve a paycheck, some other intrinsic motivation must be involved. For me, it’s usually an intellectual or experiential pursuit, one of passion and ‘purpose’ — the kind of thing one would do even without being paid for it. Along the way, you meet people who likewise are more genuinely aligned in those values, and you work together by participating and to furthering your community, by freely giving yourself to cause you believe in. I consider this a good use of my human capital, and a far better way to help further a cause than throwing in a few dollars.
Behavioral economist and Duke researcher Dan Arely spoke about some interesting findings from his studies into human behavior; in that there is more than one market for labor participation, particularly around the effect of money on motivation. In his study, he found that there exists a ‘monetary market’, and a ‘social market’ — the latter being the things we invest into because they’re personally important to us, rather than using a paid compensation as a proxy for our personal value. The findings were that even a tiny amount of compensation changes the nature of that worker-work relationship. The takeaway from this is that volunteer programs must understand this dynamic of motivation and work to meet the individuals’ and community’s intrinsic motivations to maintain an vibrant volunteer community.
In these polarized times, anything to build more civic cohesion is a win to me and volunteerism can be a great piece of that.
Volunteering at the Seattle Aquarium (2014-2015)
I recently had the opportunity to be an interpretive volunteer at the Seattle Aquarium. The aquarium had a well-established volunteer program provide the majority of working hands during any given business day. I don’t know exact figures, but I recall hearing numbers of around 75% (of people? physical labor hours?) involved in operations were some sort of volunteer. My involvement was about 200 hours between 2014-2015, or 4 hours a week on Saturday afternoons.
In absolute numbers, the community was huge, with over a thousand active volunteers at any given year, with a highly educated/science-capable staff that provided much of the structure for a mix of learning and service work to provide ‘interpretive services’ to the aquarium’s visitors. It’s pretty impressive how much operational responsibility rested on volunteers at any given time, particularly those interacting with the public. This is a non-trivial contribution of value on part of a generally educated and scientifically capable lay-community, “representing a donated value of over $2.3 million toward our mission: Inspiring Conservation of Our Marine Environment” (Seattle Aquarium: Volunteer).
The volunteers themselves were a fairly diverse group — a wide range of ages and academic backgrounds were represented, though the group skewed somewhat female and usually with some academic or professional orientation toward biological sciences. Generally, the average adult volunteer struck me as smart, conservation-minded, proactive learners, who loved the sciences and wanted to be involved in the community. There also was a high school volunteer program active during the summers–I would have loved to be involved in such a program in high school, though the typical cohort included some more of the “mom signed me up” variety.
The aquarium staff had developed an effective learning curriculum that allowed anyone, from a total novice to a amateur marine biologist, to still learn so much more about the local ecosystem and to share in the ongoing events and research. I met a lot of really awesome people through my two years there and always felt that near direct access to research and researchers was available (at least, to the clever aspirant).
I loved the work on two fronts — the ability to personally involve myself on a subject of interest with staff and research, and to share it with others via peers (other volunteers) and via outreach the external community at-large. There’s so much to the incredible marine ecosystem that is Puget Sound and the Salish Sea, our little corner linked to the Pacific Ocean; from the salmon runs from the rivers to the 100+ resident orcas whales of Puget Sound, to be able to participate even remotely in the community was incredibly fulfilling.
To then be able to share with the greater public was a particularly unique experience, as I don’t often work and interact directly with people in that capacity (at least not in large numbers, hundreds / day). Paid or not, aquarium patrons certainly looked to volunteers as responsible individuals who could help them in their overall experience, and that’s what were were there for, though sometimes, it also included managing some unruly behavior, from both kids and their parents.
Given that the Aquarium is right on the Seattle Waterfront, during the summer, it attracts huge crowds, sometimes entire school-fulls on field trips (learning mayhem?) and can become a challenge for staff and volunteers to manage, but in it all, the most fulfilling aspect for me of interpretive work was encouraging others in their curiosity and pushing them along in their willingness to learn.
Volunteering at the aquarium never really felt like work; (though maybe because I was only putting in 4 hours / week); for the most part, my time there felt much more like play; as in, not a unpaid shift at a job, but a free backstage access pass to a place that I enjoy! Some of the work did become tedious; but I came to love particular aspects of my shifts at the aquarium; personally, playing with feeding kelp to sea urchins and exploring plankton tow findings under a microscope filled many fun hours for me. That I got to share it with my volunteer peers, staff, and the public others was a side bonus!
I lived in Seattle for seven years, it’s a shame I didn’t start investing my time into the awesome volunteering opportunities until the last two. And it doesn’t have to be at the aquarium; even for me, at the one year mark, I was debating moving onto Life Sciences volunteering or to another domain entirely. For me, the point though, is to develop that pillar of civic life; of freely contributing to my community with what services I can best provide.
On top of that, Puget Sound is one of the most spectacular marine environments available to us in the United States; having already loved Seattle, my experience at the aquarium taught me so many things about the region’s ecosystems; from the importance of water management, to salmon run protection (to get a sense of people that were present there, one girl I met was already an expert at salmon fishery management… and she was only 19!), and I got to actually meet people like me, with similar interests to build on.
So yes, totally fulfilling, both for one’s own experience of being able to freely give one’s time and abilities and also as as contribution to engage my community and participate in this act of civic citizenship. I highly encourage everyone to pursue volunteering as one of the pillars of involvement in civic society.
